General benefits questions

Employee Benefit Services  

Email: benefits@mnps.org

615-259-8464

Fax 615-214-8665  

Office hours: Monday-Friday, 8 a.m.-4:30 p.m.

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MNPS Health Care Centers

MNPS Employee & Family Health Care Centers

Vanderbilt Health

MNPSHealth.org

615-259-8755

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Locations:

Central: Employee Wellness Center at Berry Hill  |  2694 Fessey Court, Nashville

Northeast: Two Rivers Middle |  Nashville

West: Bellevue Middle |  Nashville

North: Taylor Stratton Elementary  |  Madison

Southeast: Mt. View Elementary  |  Antioch

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Health plans

Medical

Cigna Medicare Surround Plan with Cigna Rx Medicare (PDP)

Medical: 1-800-Cigna24 (1-800-244-6224) (TTY 711)

Prescription drugs: 1-800-558-9562 (TTY 711)

24-Hour Health Information Line: 1-800-244-6224

myCigna.com (medical)

cigna.com (if not yet enrolled)

CignaMedicare.com/group/PDPresources (prescription)

Cigna Medicare Advantage Plan (True Choice Medicare PPO) with Medicare Part D Drug Coverage

1-888-281-7867 (TTY 711)

Hours are 8 a.m.-8 p.m., 7 days a week

CignaMedicare.com/group/MAresources

myCigna.com (if enrolled)

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Cigna Medicare Advantage Plan (Preferred Medicare HMO) with Medicare Part D Drug Coverage - closed plan

1-888-281-7867 (TTY 711)

Hours are 8 a.m.-8 p.m., 7 days a week

CignaMedicare.com/group/MAresources

myCigna.com (if enrolled)

Cigna Medical Plan for retirees under age 65 without Medicare (Open Access Plus)

If currently enrolled, log onto myCigna.com

If not yet enrolled, call:

1-800-Cigna24 (1-800-244-6224)

TTY: 1-800-987-8816

24-Hour Health Information Line: 1-800-244-6224

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Dental

Delta Dental (through 12/31/21)

deltadentaltn.com/mnps

1-800-223-3104

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Cigna

Coming soon! (effective January 1, 2022)

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Vision

EyeMed 

eyemed.com 

1-866-800-5457

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Hearing

Surround plan: Amplifon by Cigna

amplifonusa.com/cigna

1-888-901-0811

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MAPDs: Hearing Care Solutions

hearingcaresolutions.com/cigna-healthspring-health-plan

1-866-872-1001

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Counseling services

Employee assistance program (EAP)

ComPsych

guidanceresources.com

1-888-297-9028

User: MNPS; password: EAP

Hours: 24/7

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Connect with Karla virtual counseling

Synchronous Health

sync.health/mnps

615-258-6654

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Retirement benefits

Tennessee Consolidated Retirement System (TCRS)

Empower Retirement

retirereadytn.gov 

1-800-922-7772

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Tennessee 401(k) Deferred Compensation Plan

Empower Retirement

treasury.state.tn.us/dc

1-800-922-7772

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Benefits important contacts