General benefits questions
Employee Benefit Services
Email: benefits@mnps.org
615-259-8464
Fax 615-214-8665
Office hours: Monday-Friday, 8 a.m.-4:30 p.m.
MNPS Health Care Centers
MNPS Employee & Family Health Care Centers
Vanderbilt Health
615-259-8755
Locations:
Central: Employee Wellness Center at Berry Hill | 2694 Fessey Court, Nashville
Northeast: Two Rivers Middle | Nashville
West: Bellevue Middle | Nashville
North: Taylor Stratton Elementary | Madison
Southeast: Mt. View Elementary | Antioch
Health plans
Medical
Cigna Medicare Advantage Plan (True Choice Medicare PPO) with Medicare Part D Drug Coverage
1-888-281-7867 (TTY 711)
Hours are 8 a.m.-8 p.m., 7 days a week
CignaMedicare.com/group/MAresources
myCigna.com (if enrolled)
Cigna Medicare Surround Plan with Cigna Rx Medicare (PDP) - closed plan with limited exceptions
Medical: 1-800-Cigna24 (1-800-244-6224) (TTY 711)
Prescription drugs: 1-800-558-9562 (TTY 711)
24-Hour Health Information Line: 1-800-244-6224
cigna.com (if not yet enrolled)
CignaMedicare.com/group/PDPresources (prescription)
Cigna Medicare Advantage Plan (Preferred Medicare HMO) with Medicare Part D Drug Coverage - closed plan
1-888-281-7867 (TTY 711)
Hours are 8 a.m.-8 p.m., 7 days a week
CignaMedicare.com/group/MAresources
myCigna.com (if enrolled)
Cigna Medical Plan for retirees under age 65 without Medicare (Open Access Plus)
If currently enrolled, log onto myCigna.com
If not yet enrolled, call:
1-800-Cigna24 (1-800-244-6224)
TTY: 1-800-987-8816
24-Hour Health Information Line: 1-800-244-6224
Dental
Cigna
If currently enrolled, log onto myCigna.com
Plan uses Cigna Total DPPO Network
If not yet enrolled, call:
1-800-Cigna24 (1-800-244-6224)
Vision
EyeMed
1-866-800-5457
Hearing
Surround plan: Amplifon by Cigna
1-888-901-0811
MAPDs: Hearing Care Solutions
hearingcaresolutions.com/cigna-healthspring-health-plan
1-866-872-1001
Counseling services
Employee assistance program (EAP)
ComPsych
1-888-297-9028
User: MNPS; password: EAP
Hours: 24/7
Connect with Karla virtual counseling
Synchronous Health
615-258-6654
Retirement benefits
Tennessee Consolidated Retirement System (TCRS)
Empower Retirement
1-800-922-7772
Tennessee 401(k) Deferred Compensation Plan
Empower Retirement
1-800-922-7772
Benefits important contacts
EMPLOYEE BENEFIT SERVICES
615-259-8607
Metro Nashville Public Schools © 2020. All right reserved.