Struggling with a behavioral, emotional, financial or legal concern? Click on a topic  to learn how the EAP can help:

MNPS provides employees and their household family members with an EAP through ComPsych, called GuidanceResources EAP. Services are free and completely confidential, and you don’t have to be enrolled in an MNPS medical plan to use the EAP. You may begin using the EAP on your first day of active employment. Watch this short introductory video for an overview of the EAP can help you address personal challenges, support positive change and improve overall well-being. 

Through the EAP, you’ll have access to:

  • Work-life solutions for child and elder care, moving and relocation, college planning, home repair and more

  • Confidential, licensed professional counseling by guidance consultants for personal, marital, family or work-related issues

  • Stress management support, including help for anxiety and depression, relationship/marital conflicts, grief and loss, job pressures, chronic illness and substance abuse

  • Legal advice about divorce and family law, debt and bankruptcy, real estate transactions, civil and criminal actions, contracts and more

  • Financial information and resources from a Certified Public Accountant or Certified Financial Planner on issues such as getting out of debt, retirement planning, tax questions, and credit card and loan problems

  • GuidanceResources Online your one stop for expert information about relationships, work, school, children, wellness and more

 

You and your eligible dependents may receive EAP counseling at no cost to you. The number of visits will be determined by your EAP provider based on your individual needs. If you need more assistance than the EAP can provide, you will be referred to your health insurance provider’s behavioral health and/or substance abuse benefits.

Contacting the EAP

Call the EAP 24 hours a day, 7 days a week at 1-888-297-9028. The counselor who takes your call will ask you some questions and connect you with a provider based on the information you provide. Or visit guidanceresources.com. Enter Company Web ID: MNPS to register as a first-time user, and follow the prompts to complete your profile.

Management consultation and referral

The management consultation and referral process offers managers and supervisors around-the-clock, year-round access to a team of master’s-level clinicians to help address employee disciplinary  or work performance issues. 

Questions?

View a Frequently Asked Questions flier for more information.

Employee assistance program (EAP)

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EMPLOYEE BENEFIT SERVICES

615-259-8607

2601 Bransford Avenue

Nashville, TN 37204

benefits@mnps.org

615-214-8665 (fax)

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