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3 Dental Care Extras from Cigna

  • Dec 16, 2025
  • 2 min read

Updated: Dec 17, 2025


These three special services are free to you under your Cigna dental plan and designed to make preventive dental care more accessible and more affordable. These services are in addition to your normal dental plan benefits.

 

1. SmartScan

Get a virtual professional assessment of your teeth


SmartScan is a simple oral health screening you can do at home. It gives you a professional assessment of your teeth and gums by a Cigna Healthcare dentist.

 

How SmartScan Works

Using detailed instructions you receive in the mail/email, you will take several photos of your teeth and gums with your smartphone and upload them to dental.com. Photos are examined via artificial intelligence to detect possible cavities or other areas of concern.

 

A Cigna network dentist will then review the information and send you a report that rates your oral health. If your report shows problem areas, you’ll be invited to have a follow-up virtual visit or in-person appointment with a Cigna dental provider.

 

2. Oral Health Integration Program (OHIP)

Covers additional preventive services


If you’re under a doctor’s care for one or more of these conditions, you may be at higher risk for oral health problems and could benefit from additional preventive care:

  • Heart disease

  • Stroke

  • Diabetes

  • Maternity

  • Chronic kidney disease

  • Organ transplants

  • Radiation for head or neck cancers

  • Rheumatoid arthritis

  • Sjogren’s syndrome

  • Lupus

  • Parkinson’s disease

  • Amyotrophic lateral sclerosis (ALS)

  • Huntington’s disease

  • Opioid misuse and addiction

 

How OHIP Works

If you qualify for OHIP, Cigna will reimburse you for extra preventive dental care (coverage varies by condition).

 

To enroll, visit myCigna.com (click Coverage > Dental and fill out the online registration form). Or call the number on the back of your Cigna ID card.

 

3. Teledentix

Get emergency dental care via virtual visit


If you have an urgent dental situation, such as a toothache, broken tooth or infection, and your regular dentist is not available, Teledentix can connect you 24/7 with a licensed dentist via videoconference.

 

Teledentix providers can prescribe medications, such as antibiotics and non-narcotic pain relievers. If in-person follow-up care is necessary, they can refer you to a local Cigna dentist.

 

How to Access Teledentix

  1. Log onto your myCigna.com account and follow the prompts to the virtual care portal. You’ll be directed to the Teledentix website and asked to provide some basic health information.

  2. Once in the virtual waiting room, a dentist will connect with you in ten minutes or less. You’ll be able to show the dentist any visual symptoms, like a broken tooth.

  3. If you need a prescription or a referral to an in-person dentist, a virtual assistant will help you find one in your online portal after the virtual visit. The dentist will send prescriptions to the pharmacy of your choice.

 

Want to Learn More?

For more details on SmartScan, OHIP or Teledentix:

  • Log onto myCigna.com.

  • Call the number on the back of your Cigna ID card.

  • Call Cigna Dental Customer Service at 1-866-213-7295 (TTY 711).

 
 
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