CERTIFICATED RETIREE BENEFITS

What's new for 2020?

Annual transfer, your once-a-year opportunity to review and make changes to your retiree benefits for the upcoming year, is November 1-30. Watch your mailboxes for your packet. Or view your 2020 Retiree Benefits Guide for steps you need to take to change your benefits. Also see the fall issue of For Your Benefit newsletter for the latest news on your benefits.

 

The following changes will be effective January 1, 2020.

Retirees under 65 without Medicare

No action is required during annual transfer, but here are some changes for 2020 to be aware of:

 

New resource: Cigna One Guide®

Understanding and using your health insurance is not always easy. Often, it can be downright confusing.

 

Meet Cigna One Guide. It’s a new service that just makes health care simpler.

 

Cigna One guide combines the ease of a powerful app with the personal touch of a live person. Specifically, your One Guide team can help you:

  • Better understand your coverage

  • Answer your health plan questions

  • Find the best provider for your needs

  • Get estimates and avoid surprise expenses

  • Make sure you’re getting the most from your benefits and earning all available incentives

 

Start using the Cigna One Guide today — by app, chat or phone. Download the myCigna.com app or call 1-888-806-5042.

 

Cigna/Amplifon replaces Epic for hearing coverage

Cigna will replace Epic Hearing Healthcare as administrator of our hearing benefit. The plan, provided through Amplifon, pays a hearing aid benefit of up to $1,400/person every five years. This means there are no deductibles, copays or coinsurance, up to plan limits, when you use Amplifon network providers. There are no out-of-network benefits. Visit amplifonusa.com/cigna or call 1-888-901-0811.

Retirees age 65+ with Medicare

Cigna Medicare Surround Plan

 

Behavioral health/substance abuse office visit now $0

The cost for a primary care office visit to address a behavioral health and/or substance abuse concern is decreasing to $0.

 

New medical and prescription ID cards coming

Surround plan members will receive new medical and prescription drug ID cards for 2020. The cards will be mailed to you separately:

• One for medical/hospital expenses (with the word INDEMNITY printed on the front)

• One for prescription expenses (with the plan name Cigna-HealthSpring Medicare Rx PDP)

 

Cigna/Amplifon replaces Epic for hearing coverage

Cigna will replace Epic Hearing Healthcare as administrator of our hearing benefit. The plan, provided through Amplifon, pays a hearing aid benefit of up to $1,400/person every five years. This means there are no deductibles, copays or coinsurance, up to plan limits, when you use Amplifon network providers. There are no out-of-network benefits. Visit amplifonusa.com/cigna or call 1-888-901-0811.

Cigna-HealthSpring Medicare Advantage Plan (MAPD)

 

Specialist referrals no longer required

Referrals will no longer be required for specialist office visits. See your 2020 Retiree Benefits Guide or your Evidence of Coverage for details.

 

New medical ID cards coming

All Cigna-HealthSpring MAPD members will receive a new medical/ prescription ID card for 2020.

Hearing aid benefits provided through MAPD

MNPS will no longer use Epic Hearing Healthcare for hearing aid benefits. Instead, your Cigna-HealthSpring MAPD will provide those benefits through Hearing Care Solutions. The plan covers one routine hearing exam per year for a $0 copay and a hearing aid benefit of up to $700/ear every three years ($0 copay for fitting). See your MAPD materials for details.

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EMPLOYEE BENEFIT SERVICES

615-259-8607

2601 Bransford Avenue

Nashville, TN 37204

benefits@mnps.org

615-214-8665 (fax)

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